Frequently Asked Questions

Everything you need to know about shopping with us.

How can I track my order once it has shipped?

Once your order ships, you will receive an email with a tracking link. You can also track your package by logging into your account and visiting the 'Order History' section.

What is your return policy for online purchases?

We offer free returns and exchanges within 30 days of shipment. Items must be in their original condition, unwashed, and unworn with tags attached.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I determine the right size for me?

Each product page includes a detailed size guide with measurements. We recommend comparing these measurements to a similar item you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Gap gift cards.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You have a 30-minute window after placing an order to cancel it through your account dashboard.